Yorkshire Water - Bradford

Information about Yorkshire Water

If you're seeking information about a reliable water utility company based in Bradford, West Yorkshire, look no further than Yorkshire Water. Located at Western House, Western Way, Bradford BD6 2SZ, Yorkshire Water stands as a key provider of essential services to the local community. Their commitment to customers is evident through various means, including a dedicated phone number 03451242424 for inquiries and assistance.

For those wanting to reach out directly or need further assistance, Yorkshire Water's website at yorkshirewater.com is a comprehensive resource. Here, you can find detailed information about their services, billing, and how to report any issues regarding the water supply.

One of the notable features of Yorkshire Water is their focus on accessibility and inclusivity. They offer a wheelchair-accessible car park and an accessible entrance, ensuring that all customers, regardless of mobility, can easily access their facilities. Moreover, they accept various payment methods including debit cards, NFC mobile payments, and credit cards, catering to a wide range of customer preferences and conveniences.

When it comes to customer feedback, Yorkshire Water has garnered 170 reviews on Google My Business, which provides a valuable insight into their service quality. However, it's worth noting that the average opinion scores a moderate 2.6 out of 5. This suggests there's room for improvement in certain areas of service or customer experience.

For anyone looking to engage with Yorkshire Water, their welcoming facilities, including accessible parking and entrances, make them approachable for all. Whether you're a resident with questions about your water bill or needing to report a service issue, the company's commitment to diverse payment options ensures that transactions are straightforward and convenient.

👍 Reviews of Yorkshire Water

Lyndsay F.

1/5

Furious. Rang Monday (now Friday) to let them know I had no water. Told them the exact fault and location to be told it will be sorted in 48hrs. Three days later still no repair and no contact, even though I signed up for text message updates! Rang again to be fobbed off, rang again a day later to be told they are out to two hospital emergencies (convenient) . 5 days of trying to wash, clean and cook with no water. I’ve told them if I don’t have water by 6am when I am up for work the direct debit is getting cancelled and I’ll be contacting a solicitor! Complete joke and I’ve been patient enough!

Paul B.

1/5

Sewage came up from a blockage- YW came out unblocked as their responsibility (at fault) back log - flooded house and burst pipes. Denied all responsibility.
Later came randomly uninvited- drilled my pipes, causing a further flood and then left a not saying “you need a private plumber”
Various calls, hours wasted and shocking customer service and basically at square one. Cost me a fortune and YW take no responsibility even after admiring their fault. Apparently blockage was a “freak” incident. Nothing to do with their lack of maintenance! Wish o could use any other company but no options

Stephen O.

1/5

We are having new pipes laid in our street in Lightcliffe, a job which originally was to take 2 months. Now 2 months down the line it’s barely got going, it will probably end this time next year if we are lucky. Men stand about on mobile phones, laughing and joking, nothing gets done. Management is non existent, it’s like the blind leading the blind. Friday is the day when nothing gets done apart from go to the cafe and more of the above, they go home at 3pm. Health and safety is laughable. No wonder our water costs a lot because of clowns like this lot here taking their time because they are a joke.
Update. I got your reply which obviously goes out to every complainant, your link obviously doesn’t work. You’ve fobbed me off because of your incompetence, may I suggest you too get your act together and sort this mess out. Men have turned up today and so far nothing done as usual. Pathetic company
Update.
I was contacted by YW to contact them via a broken link, ironical to say the least.

Zahid B.

1/5

Absolutely disgusting policy Yorkshire Water have giving me 3 different dates to fix a water leak which has been going on for almost 2 years water has passed my house and god knows how much damage its going to do. Yorkshire Water listen to your customers and solve their problems.

Kyle D.

1/5

Such poor customer service. Only receive an updated bill once a year, and had no end of problems when I first moved into my property with no clear indication of payment dates leading to a 'Missed Payment' being noted on my credit report

MATT

1/5

On the right is a bottle of water from Aldi, on the left, same bottle but this is whats coming out of our taps today.
No notification
Paying for polluted water from Yorkshire water

Jed C.

1/5

Broken/seized stop tap - Yorkshire water will no longer come out and fix it unless you have a flood!!!
Change of policy 2023 - what a bunch money grabbing you know whats

Kevin S.

1/5

I’m trying to pay a bill and finding it impossible to do it online. I’ve filed in the correct account number & name but can’t get any further because I get a message saying that My name or account number doesn’t match their records