Xpress Stairlifts Ltd - Saltburn-by-the-Sea

Xpress Stairlifts Ltd is a well-known provider of mobility equipment, located at Address: 30 Stanghow Rd, Lingdale, Saltburn-by-the-Sea TS12 3EF, United Kingdom. The company's expertise lies in supplying high-quality mobility solutions to help individuals with mobility issues.

When it comes to accessibility, Xpress Stairlifts Ltd has taken all the necessary measures to ensure that their facilities are user-friendly. The location has a wheelchair accessible entrance and wheelchair accessible parking lot, making it easy for people with disabilities to access the building.

Xpress Stairlifts Ltd has a strong online presence, with their website being their primary platform for showcasing their products and services. Their website, xpressstairliftsltd.co.uk, provides detailed information about their stairlifts, including features, benefits, and pricing. Additionally, they offer a contact form for potential customers to request a quotation or further information.

One of the unique selling points of Xpress Stairlifts Ltd is their commitment to providing a personalized service. They understand that every customer has unique needs, and they strive to meet those needs by offering customized solutions. Their team of experts is always on hand to provide advice and guidance, ensuring that customers make informed decisions.

Customer satisfaction is at the heart of Xpress Stairlifts Ltd's operations. They have a 5-star rating on Google My Business, with an average score of 4.2/5. This rating is a testament to their dedication to providing excellent service.

Reviews of Xpress Stairlifts Ltd

Andrea

1/5

DO NOT BOTHER! The call out from August 2021 hasn't been carried out and neither has the one booked for today, leaving my mother unable to use the thing! If you want to pay for an ornament then this is your guy!
Absolutely no customer service whatsoever. No customer care whatsoever! Quick to take money and run!
If you say you are going to do something, call back on a certain day, visit and check the shoddy equipment on a certain day...do it! This guy opens his mouth and lies.
Go somewhere else!

In response to your comment...it was for my mother! I hope this rectifies the review and reason for this review. She called on Friday and.you were supposed to be out on Monday...you called today - Tuesday! The fact that you left her without the proper use of it...it is intermittent and always has been from day one!

Joanne Tymon

5/5

Had my mums stairlift fitted for few months now & never had any problems with this company, I would highly recommend them. Great customer service & out the same day when had trouble with remotes, would definitely give them 10/10 for the service they give

Vince Keroman

5/5

no nonsense, no pressure people, prompt, professional and courteous, competitive prices, very happy with installation and service received, s/h unit looks as new.

Leslie Dave Chapman

5/5

Brilliant service when it's really needed!

Keith Jennings

5/5

Great service