Tritility Limited - Jarrow

allan wright

I have had the pleasure of dealing with Louis Lemarechal at Tritility for the last few months, regarding an alteration to our businesses gas supply.
There's a lot of box ticking, form filling and communicating with other bodies to facilitate this sort of thing. Much of it is outside the remit of us the end users. There's a language spoken inside this industry, only spoken by those on the inside, Louis is one who is fluent in this.
He has without any doubt impressed me, he has been an absolute necessity to navigate through this process.
His energy and enthusiasm towards these tasks has enabled me to get what I needed. This young fellow takes customer care and service to the highest levels, and what a breath of fresh air his attitude is. Always happy, polite, helpful and courteous. Louis has kept me informed every step of the way, and has urged along others to achieve this collective goal.
Louis you are an asset to Tritility and long may your career flourish. Many many thanks.
Nigel @ Car Bodywork Specialist.

Kam Rani

I would personally like to thank Rachel Swan from Tritility, for her excellent service and customer care. She is very professional, friendly, courteous, her response was always prompt and kept me in the loop at all times. She never once complained with all the calls back and forth. She went over and beyond her role to help me sort out the mess I was in with another Gas and Electric company. Her patience, honesty and passion for her role was 10/10, I could fault her for her outstanding work.
I would highly recommend Rachel to anyone who is looking to change suppliers for fab and professional experience, she is a great asset to Tritility keep up the amazing work Rachel you deserve a medal and a pay rise.

Sokari Higgwe

Working with Tritility has been a breath of fresh air. Sarah who was handing my account was most helpful and guided me through every step of the way. I actually felt like someone was looking out for me, and protecting my interest. This experience has saved my my business a lot of money.

Allison Cassidy

Always the best customer service here!

I have recently been dealing with Rachel Swan for my electricity renewal and she has been absolutely fantastic from start to finish! She is always really friendly & helpful and was more than happy happy to answer any questions I had. She got us a great reduction on our yearly bills and I would highly recommend. This is the second time I have chosen to renew via Tritility & both times were due to the friendly & helpful staff. Thanks Rachel!

Trevor Mursell

I am very happy with my experience with Tritility as I can honestly say I'm confident that without Danielle Waters' help, my issue would not have been resolved. She worked tirelessly to support us and always kept us up to date so we knew what was happening. She updated me every time she got an update, even if that was 3 or 4 times in one day! I found this very supportive and made me confident that she was genuinely doing her utmost to help resolve our issue. Cannot thank her enough.

Marc Austen

Kelly Biddles

I’ve had a fantastic experience with Tritility. Our account managers made the process of finding the best energy deals straightforward and stress-free. They have partnerships with a wide range of energy companies, which allows them to truly offer competitive prices tailored to our needs and set our accounts to all have the same end date, which simplifies our account massively. (We have over 30 sites)

From the initial consultation with Lianne, it was clear they prioritise customer satisfaction, they provided detailed information and took the time to explain all available options. I never felt pressured into making a decision, which was refreshing.

Their commitment to customer service is excellence, making the switch smooth and seamless. Even after we have made the switch, they have been exceptionally helpful.

A massive and well deserved thank you to Lianne Allman & Claire Tempest, our account managers. You really have made our switch process easy. We look forward to our future working together.

If you’re looking for a knowledgeable, trustworthy energy broker with a commitment to finding the best rates, Tritility is a great choice. The come highly recommended!

Belinda finch

Tritility have been amazing in helping our business get the right tariffs for our electricity and gas suppliers! It is a nightmare out there and these really are people who you can trust to get the best deals which are so important particularly with the current financial climate
Lianne Allman has supported us over the last 5 years going above and beyond to make sure I get the right deals and meet deadlines for pricing changes etc she is always very professional and puts the customer first, and recently working with her colleague Stef Laird has spent time dealing with an overpayment which they have successfully had refunded!
Thank you Tritility your advice and support has been really appreciated

Claire McDiarmid

I had an excellent experience with Lianne Allman from Tritility, who provided outstanding service in finding a great alternative contract for our business before our current rate expired. Lianne was incredibly knowledgeable, friendly, and efficient. She even followed up with me when I didn’t respond promptly to her initial proposals—something I really appreciated given my busy schedule. Her dedication and professionalism are truly commendable, especially in handling an overworked family business manager like myself. I’m very pleased to trust Tritility with our utility needs, knowing they’ll secure the best deal available. Thank you so much, Lianne!