Think Wow Limited - Rowland's Castle

Naomi C.

We had the pleasure of having Dan from Think Wow lead a team training day at the Farmhouse Sanctuary Salon Spa & Wellness Retreat, and the experience was fantastic.
Dan brought incredible energy and valuable insights that really resonated with our team. His expertise in building confidence around rebooking, retail, and upselling was presented in a clear and engaging way, leaving everyone feeling more empowered and motivated. Our team left with practical tools and strategies that are already making a noticeable difference in our day-to-day operations. Highly recommend Dan and Think Wow for any business looking to up their game!

Thank you, Dan

Hannah C.

We have been working with Think Wow to implement a customer experience strategy for our team. This has involved surveying our new and existing clients, analysing their results and working out the required actions to make sure our clients are receiving the best possible customer service from us, including some interactive training with our team. I would highly recommend Dan and Rebecca, they are extremely knowledgeable and happy to share their experiences in a way that's really engaging and easy to put into practice.

Simon G.

Dan and Rebecca from ThinkWOW have been fantastic to work with over the past 12 months

From my first contact with them via Linkedin they have always been responsive and extremely helpful and insightful on anything to do with Customer Experience and more.

They have become part of our team at Mobile Mini UK and attended our recent Leadership event where they presented and then led a two hour session on CX and how we can improve on our already world class scores.

Obviously they are award winning CX professionals so are experts in that area but I’m probably most impressed with their understanding of the reality of busines and that not everything can always be done or it needs to be introduced in stages.

A true sign of their expertise and how it has improved our business is that on the 9th February 2022 we won the top prize – Gold Award for Customer Experience at the UK Business & Innovation Awards.

They have been exceptional for our business and we have so much more work to do with them this year and beyond !!

I highly recommend and I’m happy to speak to anyone thinking of engaging with ThinkWOW

Meena S.

Daniel was a speaker for one of accelerators as part of our Immerse With Lloyds Bank programme. Daniel did a phenomenal job in delivering a high quality session on sales strategy which gained high ratings from our cohort! I was super impressed Daniel's professional and all the valuable insight the session provided for our cohort of founders. I definitely will be working with Daniel again in the future 🙂

Phil L.

We have been working with Think Wow since the start of the year, and what a great, successful year it has been, we won an Award to prove it....... THEY ARE FANTASTIC!!

From an initial website user experience assessment, refresh and update to our values and mission statement, Customer journey mapping, Customer experience team training, they have supported us to ensure we can excel and set the industry standard for Customer experience. They truly are Experts in their field!

We have just completed a 3 day Customer Service training course with Dan and Rebecca, it was the enthusiasm and excitement the team came away with that inspired me to thank you for all you have done and ensure the wider audience are aware of how great you guys are,

Thank You!

Steve W.

I attended a masterclass hosted by Daniel on CX and it was incredibly enlightening!

There is SO much that SO many companies (and individuals) overlook when it comes to customer experience, yet it is fundamental to every single business.

Once you learn the art of giving your customers such a great experience that they come back to you again and again you've solved one of the biggest business problems.

I wouldn't hesitate to work with Think Wow, their record and reviews speak for themselves!

Samantha H.

Honestly can't recommend Think Wow enough, we recently started working with them on our Customer Experience project and I have been so impressed.

Rebecca and Dan are so passionate and enthusiastic about what they do and that massively shows in everything they do.

We recently did a Customer Journey mapping exercise with them which opened my eyes to the processes that are followed, looking at it from the customers point, as well as internal was so useful for everybody involved.

If i could give more that 5* i would!

Vicki R.

We reached out to Think Wow to help us streamline and improve on our customer service training for our staff and are very impressed with the results so far. Dan & Rebecca have been lovely to deal with and very quick to respond to our queries. They are highly receptive to feedback and took our needs into account at every step of the process, really taking the time to understand our processes and requirements. Highly recommended.