Savills Harpenden Estate Agents - Harpenden

Jane Getliffe

I used Savils to sell my mum’s house.
The entire team in Harpenden were very helpful and supportive as I live at the other end of the country and was unable to be there very often.
I whenever I called the office, everybody I spoke to was well informed and able to answer my queries. When problems arose lower down the chain I felt Savils were representing my interests and chased the agents and solicitor responsible for me.
I would definitely recommend this estate agency for anyone looking to sell their property.

Megan Wolf

I recently registered with Ellie and felt compelled to share how impressed I am with the exceptional service I received. Unlike other agents I’ve dealt with, Ellie stands out for her professionalism, warmth, and attentiveness. She took the time to really understand my needs, especially considering our complex living situation, and was genuinely friendly and eager to help. I highly recommend her for anyone seeking a thoughtful and supportive experience.

Alan Fletcher

Knowingly sold us a house with no front porch key and never mentioned it was missing throughout the whole buying process.

We only became aware once we’d moved in and their response was “you’re out of contract with us now, so you should take this up with your solicitor”.

Poor form and a real shame as they’d been great up until that point.

Vee Lee

I am utterly appalled by the shockingly poor communication and blatant disregard for clients exhibited by this letting agency. From the outset, their attitude was dismissive, condescending, and wholly unprofessional. It is evident that they prioritize only the high-end properties, those exceeding £10,000 in rent per month or valued above £1.2 million leaving anyone outside of that bracket to receive subpar treatment at best.

The staff, including senior management, display a disturbing lack of professionalism and basic respect. Worse still, there is an unsettling undertone of discriminatory behavior in their dealings. It became increasingly clear that race and background influenced the way they treated clients, and the air of prejudice was undeniable. Such behavior is not only reprehensible but also illegal, and it is deeply concerning that they operate with such impunity.

It seems that the condescending behavior of the lower-level staff is a direct reflection of the abysmal leadership at the top. The managers are entirely incompetent, displaying a startling inability to handle even the simplest of requests. Promises are made casually, with no intention of follow-through, and their indifference is palpable.

The level of disrespect toward clients is staggering. It is clear that customer service and professionalism are foreign concepts to this agency. Their inability to communicate effectively and courteously, coupled with discriminatory attitude is both unprofessional and unacceptable. For an organization operating in such a competitive market, their lack of basic decency is not only surprising but deeply concerning.

I would strongly advise potential clients to steer clear of this agency unless, of course, you are willing to pay exorbitant amounts, as they seem to only extend any modicum of effort toward those with substantial financial means. If you're expecting a level of service that reflects their industry standing, you will be sorely disappointed.

Vaishali Thuthika

Recently had the pleasure of working with Savills Harpenden during my search for a rental property, and I must commend their exceptional service. The team was incredibly responsive and the entire process, was smooth and stress-free. A special thank you to Ellie and Simone, who were great in their efforts and assistance. Highly recommended for anyone looking for property!

Chris Grimason

Doug at Savills was absolutely brilliant throughout our purchase in Harpenden. He helped clarify the position of the chain a number of times, provided valuable advice and ultimately helped us get across the line. We appreciated Doug's industry experience and pragmatic approach, which certainly helped us through some tricky spots in the journey. Thank you Doug.

Antony Mauder

We'd highly recommend Doug, Lynn and the team at Savills. Doug's expertise together with his pragmatic and diplomatic approach have proved invaluable during a sales process which at times was challenging. Thank you!

Daniel Vandyke

Savills just helped me find a lovely little home to rent in Harpenden. Whilst there were a couple hiccups with the centralised referencing department, the local branch in Harpenden were excellent and Ellie kept me well informed throughout the process ?