ROCK - Bridgend

Address: 27-28 Old Field Rd, Pencoed, Bridgend CF35 5LJ, United Kingdom.
Phone: 3442722288.
Website: rock.co.uk.
Specialties: Computer support and services, Computer consultant, Computer security service.
Other points of interest: Online appointments, Onsite services, Language assistance, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Gender-neutral restroom, LGBTQ+ friendly, Transgender safespace, Appointment required, On-site parking.
Opinions: This company has 47 reviews on Google My Business.
Average opinion: 3.7/5.

Location of ROCK

3442722288

ROCK is a computer support and services company located at Address: 27-28 Old Field Rd, Pencoed, Bridgend CF35 5LJ, United Kingdom. They specialize in computer support and services, computer consulting, and computer security services. You can contact them at Phone: 3442722288> or visit their website at Website: rock.co.uk.

One of the standout features of ROCK is the wide range of accessibility options they offer. Their location has a wheelchair accessible entrance, wheelchair accessible parking lot, wheelchair accessible seating, and a gender-neutral restroom. They are also LGBTQ+ friendly and provide language assistance. These accommodations make ROCK a welcoming and inclusive environment for all customers.

In addition to their accessibility options, ROCK also offers online appointments and onsite services. This means that customers can choose the level of convenience and hands-on assistance that best suits their needs. Whether you prefer to handle your computer issues remotely or have a professional come to your location, ROCK has you covered.

ROCK has received 47 reviews on Google My Business. The average opinion: 3.7/5. indicates that customers have had a generally positive experience with the company. Many reviewers highlight the expertise and professionalism of the ROCK team, as well as their ability to solve complex computer problems.

Overall, ROCK is a reliable and convenient option for anyone in need of computer support and services. Their accessibility options, online and onsite services, and strong reputation make them a top choice. If you're looking for computer consulting or security services, be sure to visit their website at Website: rock.co.uk. to learn more and schedule an appointment.

Reviews of ROCK

John Cari

1/5

Company breached data, did not bother to report to information commissioner's office stay clear! I would not trust them to manage your IT systems or data.

Paul douglas

5/5

We have worked with Rock IT for around 8 months and have been extremely satisfied with everything they have done. They have delivered on all of their promises and it feels like things are still continuing to build. They have been quick to respond generally but overall have seen a huge improvement to our systems after their initial review. It feels like a lot of the smaller day-to-day problems, network drop-out, slowness issues have now gone away which I thought were just normal. They have helped me many time personally but it's nice to be getting good reviews from our staff who have previously been unhappy.

Oscar Thomas

5/5

We’ve been with Rock going on a year and have been happy with their service from the off. Their attention to detail, quick response to requests, trustworthy advice, and professional attitude is a breath of fresh air in an industry where real customer service is very hard to find. The engineers we speak to each day and the engineers that come out to our UK offices have always been exceptionally knowledgeable and wonderful to deal with. Superb

Jaimin

5/5

We have been with Rock for 4 months and since our very first Zoom with Brandon my team have all been extremely pleased. Their staff are very knowledgeable and professional and have helped us enormously during lockdown. So far they have over delivered in all aspects including technical support and whilst carrying our first few IT installs. I'd confidently recommend them to anyone looking to improve their IT and information security.

Pam French

5/5

We use Rock for all our IT services but recently had exceptional service from David Oates. On the weekend of our CRM migration there was an issue exporting and decrypting data which threatened the whole migration.

David was put on the job and worked hard liaising with contacts at the source system provider and the new provider. He worked all weekend co-ordinating all parties and successfully got the data to the migration team. Our whole migration was at risk until David stepped in and saved the day.

Thank you David!

Steve Smith

1/5

We received a marketing email from Rock.IT spelling out how great they were and inviting us to ask for a chat and quote. Having provided an outline of what we had and what we were looking for we were promised a call back at a specific time/date. All we got was a postcard - again telling us how great they were - no call and no response to follow up emails sent.

Fine if you don't want to do business but at least have the cojones to say so and not have someone hanging around waiting for your call.

Pro-active service? Fast response times? Sorry, Rock.IT, you don't cut it.

Simon t

5/5

I would like to express my gratitude to everyone at Rock IT. They have been incredible since the day we started using them. A friend of mine gave me their details and I constantly tell them how them referring us to Rock IT has improved our IT and our business 🙂

Debbie Francis

5/5

We've been with Rock for 10 years this month! We have watched them evolve from a small IT support company into our full technology partner. We're very grateful to everyone there and would recommend them to anyone.