Purton Surgery - Swindon

Introduction to Purton Surgery

Located at High St., Purton, Swindon SN5 4BD, United Kingdom, Purton Surgery stands out as a reliable medical clinic. For those needing urgent care or regular check-ups, this clinic is well-positioned to serve the local community. The clinic can be reached swiftly via phone at 1793770207, ensuring that patients can arrange appointments conveniently.

Key Features and Accessibility

Purton Surgery prides itself on being fully accessible. It boasts a wheelchair accessible entrance, a wheelchair accessible parking lot, and wheelchair accessible restrooms, making it an inclusive space for everyone. This attention to detail demonstrates the clinic's commitment to serving all members of the community comfortably and safely.

Expert Care and Facilities

With a focus on providing medical clinic services, Purton Surgery has garnered a reputation for excellence. The reviews on purtonsurgery.co.uk reflect positively on the clinic's dedication to patient care. Noteworthy points include the staff's diligence in accommodating patients' needs, even during busy periods, and the care shown by doctors and nurses in ensuring each patient feels valued and well-tended to.

Online Presence and Reviews

The clinic's online presence is robust, with a website that offers comprehensive information about services and operations. On Google My Business, Purton Dr Surgery has collected 26 reviews, which contribute to an average opinion rating of 3.3/5. This average suggests a generally positive experience among patients, highlighting consistent quality in service delivery.

Recommendation for Potential Visitors

For anyone in need of medical attention near Swindon, Purton Surgery is highly recommended. Its welcoming environment, coupled with a dedicated team, makes it an ideal choice for healthcare needs. To experience the clinic's high standards of care firsthand, visitors are encouraged to visit their website at purtonsurgery.co.uk. Here, they can find detailed information about services, book appointments, and access additional resources that might help them prepare for their visit.

👍 Reviews of Purton Surgery

luke K.

5/5

Purton Dr Surgery offers excellent care, even in the face of high demand. The reception staff work diligently to accommodate patients' needs, often going above and beyond in a busy environment. The doctors and nurses are exceptionally caring and attentive, ensuring that each patient feels heard and well taken care of. It's clear that the team is dedicated to providing the best possible service despite the challenges of a busy practice.

G. T.

5/5

Never had problem getting same day or same week urgent appointment. Routine follow ups are harder to book as told to call back next week. Staff seem professional. Thank you for doing a thankless job

Inaki W.

1/5

Very difficult to get hold of the surgery. The phone rings twice and then goes dead. When you are actually able to get through, it's not a bad surgery. Some of the doctors are great but others not so. I once had a telephone appointment with a doctor here and I spoke for around 6-7 minutes about my mental health issues which were very bad, I then asked to talk about something else and was told there was no time.

Mia H.

1/5

Since Covid, it is almost impossible to get through on the phone, leave alone see anyone face to face. So disappointing as it used to be a good surgery. Staff need urgent training on how to communicate with patients, they have had many of my friends in tears recently as they are so rude and unhelpful.

Maggie M.

1/5

The surgery use to be good but if you have a long term condition or disabilities, I don't find them very helpful in the way of listening to you. In the last CQC report, they stated that people with long term disabilities needs improvement and in my experience, this hasn't improved. With further development in the village, it's obvious the surgery is overrun and not able to cope, putting more pressure on the surgery. I don't find the present practice manager very helpful in resolving any concerns you have. There are a couple of good doctors there but it's not the surgery when I first joined. I don't find them honest and they tend to sweep any concerns or genuine complaints under the carpet, so you lose trust and confidence in them, for which I now have. I think another surgery is needed and I feel some of the doctors there need to learn to improve their bedside manner, which at times, they can be very rude, along with some receptionist staff.

Edward C.

5/5

Excellent care from Dr Bracken after a heart failure alert. Receptionists and staff nurses are helpful and pleasant to deal with. I have only praise for the practice based on my experience.

steven H.

1/5

One particular member of the reception team needs to take a good look at herself and her attitude towards others. Absolutely appalling behavior on the phone. I’m glad the calls are recorded.

Michael H.

5/5

Well reading the reviews, I am wondering if we are all on the same planet as the previous reviewers. As far as my experience has been over the last 12 years as a patient of the practice, they all are doing an excellent job and I have had amazing service from them. Well done and keep up the good work!