Protostar Surveys and Development - Durham

Carl Robb

I have worked with the Protostar team for over 15 years on and off and view Micheal as my coach, mentor and friend.

The variation of work we have completed together has helped us build a mutual understanding of how we like to work and create a very trusting relationship. I have worked with the Protostar team in three different organisations, using their expertise to deliver engagement surveys and one to one coaching. On.a personal level Micheal is my go to person when I need an alternative view or people related subjects given his vast experience.

It’s always a pleasure working with Protostar and I know exactly what I will get in terms of a honest, straightforward working relationship.

Joanna O'Donnell

Michael at Protostar is a fantastic supplier of 360-degree feedback for our organisation, the University of Edinburgh. We have received a 5 star quality service and experience throughout our time working together. This has been experienced from initial conversations, Protostar designing a bespoke tool for us to providing a brilliant leadership development experience for candidates. We have always felt in safe hands. Thank you.

Alison Henderson

We worked with Michael at Protostar for the first time earlier this year. I found Michael's guidance knowledge, expertise, flexibility invaluable when running our survey. Michael was credible and provided insights that really impressed the SLT. Michael helped us to keep on track with his gentle reminders and provided all the material pre launch, when the survey was open and after it closed. It was pleasure working with him and would highly recommend Michael and Protostar.

Caroline Hope

We've now worked with Protostar 2-years in a row and are very impressed with the level of service and support provided by Michael and the team. Nothing is ever too much trouble. Friendly yet extremely professional. I highly recommend using them for your survey needs.

Sonia Treacy

We engaged with Protostar to conduct a comprehensive Staff survey within our organisation, and the experience has been nothing short of exceptional. From the initial consultation to the final report, their professionalism, expertise, and dedication were evident every step of the way.
The survey itself was meticulously designed, capturing critical insights and demonstrating an understanding of our team's requirements. The questions were well-structured, clear, and tailored to our specific organisational needs, ensuring high participation rates and genuine responses from our staff.

What truly set Protostar apart was their exemplary customer service. Their team was responsive, attentive, and always ready to assist with any queries or concerns we had throughout the process.
The detailed analysis and reporting were particularly impressive. The insights presented were not only data-rich but also actionable, enabling us to pinpoint key areas for improvement and develop targeted strategies to enhance our workplace culture. The clear, concise executive summary made it easy to present findings to our leadership team and secure buy-in for necessary initiatives.

In addition, Protostar offered valuable post-survey support, helping us interpret the results and plan our next steps effectively. Their ongoing commitment to our success has been evident and greatly appreciated.
We highly recommend their services to any organisation seeking to elevate employee engagement and drive meaningful change.

Mark Moorton

We have been really pleased with the service and advice that we have received from Michael from Protostar. Our surveys have hit the button in terms of the kinds of data that we need in order to help us move to becoming an employer of choice and this has been very much part of the guidance we have received in asking the right questions.

Kimberly Johnstone