Motus Truck & Van - Mercedes-Benz Vans West Thurrock - Grays

Ben W.

Couldn't have asked for more.
I had quite a complex case that ended up with a wiring harness repair would cost more than the vehicle was worth. Unfortunately I ended up scraping the van, but that's life.

A massive thank you to Amanda and the team for all of their patience, support and guidance.

If you're looking for a garage, you won't find better than Motus Thurrock.

fernandosdad A.

I arrived 10 minutes early, for an MOT, unfortunately I was at the wrong site. After a few phone calls I managed to find the correct site but I was 40 minutes late.
I explained my predicament to a member of staff and she said it shouldn't be a problem.
Sat in their very nice waiting room, I could watch the truck being inspected, via a tv monitor.
All in all, very friendly and professional.
An enjoyable experience.

Andy S.

My vehicle is regularly serviced at the Thurrock depot, and has also had repairs undertaken there.
As a taxi driver my vehicle needs to be in top condition, and any time of the road has to be as short as possible.
For repairs my vehicle has been booked in, on each occasion, almost immediately and I have been regularly and daily updated with the vehicle diagnosis, the options for repair and all the cost implications. Particular mention has to go to Amanda and Geraldine for these contacts, and their knowledge and professionalism regarding options for progression.
The repairs have almost always been done by a technician called Ash, and again particular mention has to go for him for his professionalism and abilities.
All the staff mentioned, as well as everyone else I have met there in every role has an incredibly friendly and welcoming manner, the reception is always clean, tidy and comfortable and there are always complimentary hot drinks available.
I have never been anything other than 100% satisfied with the service I have received at Motus Thurrock, and would have no hesitation in recommending them to any of my colleagues.
I know I am dealing with consummate professionals in their field, and that my vehicle could not be in better hands.

Jonathan D.

Amanda has been very helpful after a catalogue of problems at Welham Green branch! Very pleased with the service so far at Thurrock who have been professional, polite and kept me informed of progress. Thank you very much!

Raj M.

Visited to get an update done on the van, done while I waited.
Waiting area has nice facilities and seating area.
Staff, nice and friendly, quick service.

Didi D.

Great experience. Very fast service and very helpful staff. I work for a rental company Europcar and we always use Motus for our vehicles and they have a very fast time of response. Also Carron was very helpful and fast in his response. Highly recommend them.

Razvan-Marius C.

James is very friendly, knowledgesble and always eager to help with any request. Thank you for the amazing service and support given to our business!!

eve G.

Just like to say thank you for the service you provided, easy drop off, very organised business and very friendly staff.