Lifelight Limited - Stevenage

Denyse P.

Power chair gave me pressure sore that needed dressings by district nurses. Seat like a slab of concrete. Was promised exchange of seat but still waiting months later. Avoid power chair purchases from this company. Terrible customer services. promised a change of seat that I waited 8 months for and was never updated on at all. Was told can only have a partial refund as it’s a used chair. That is not at all fair as it had to be used to realise it wasn’t fit for purpose from the start. I lost faith and confidence in this company and the salesman in the retail shop in The Hyde Stevenage. I would not recommend, despite other positive comments. If you are the one with a problem it appears they don’t really want to solve it properly. Don’t be that person is what I say,By purchasing from them and risking the issues I-had for months on end without any communication or resolution. Research the Consumer Rights Act 2015 for what should have been actioned by the companies/retailer you buy from!

Geoff B.

Very easy ordering, fast delivery and a great aftersales service. When I had a problem with the courier delivery a quick email to Lifelight had the problem resolved within a couple of hours.

Recommended AAA+

Pip H.

Gary is brilliant. I'd highly recommend him. He offered me a great rate on a trade in and knew exactly what scooter fitted my needs. I'm loving my scooter and it's all down to this lovely man.

Ady M.

I found dealing with this company, a very frustrating experience and will NEVER buy from them, ever again. Honesty, returning my calls, answering my calls, furnishing warranty details when requested, was very problematic for him to convey, do or give. Very lacking in all respects. Log all dealings with this person and beware.

To see my full review of this company, please view it on Trust Pilot

Nyki F.

Needed solid tyres asap and they did not let me down, ordered on Thurs, sent out Friday and delivered Saturday. Tyres are excellent as was the service. Will definitely be using them again.

Corey D.

In addition to mobility aids, Lifelight Mobility also offers home accessibility solutions.
Thank you Life light Limited for all your help during my move. Your service, follow up was amazing.

Paul D.

Well recommended. Great price for replacement batteries (I saved over 50% in comparison to the local retailer). Very easy to deal with, collection couldn't have been easier. Thank you.

John L.

After an order could not be delivered in time, due to supply issues, I asked for a received a full refund very promptly and with no issues at all. I still consider this great service as supply issues are another companies issues!