Lichfield Computer Centre - Lichfield

Address: 31 Tamworth St, Lichfield WS13 6JP.
Phone: 01543263335.
Website: lichfieldpc.co.uk.
Specialties: Computer repair service, Computer service, Computer Shop, Security system supplier, Second-hand Computer Shop, Video duplication service.
Other points of interest: On-site services, Online appointments, Language assistance, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Repair services, LGBTQ+ friendly, Transgender safe space, Electronics, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 76 reviews on Google My Business.
Average opinion: 4.4/5.

Location of Lichfield Computer Centre

01543263335

Lichfield Computer Centre, located at Address: 31 Tamworth St, Lichfield WS13 6JP., is a well-known and respected computer repair and service shop in the Lichfield area. With a phone number of 01543263335 and website of lichfieldpc.co.uk, this business has established itself as a trusted provider of computer-related services.

Their specialties include computer repair, computer service, security system supply, and second-hand computer sales. They also offer video duplication services. One of the key features of Lichfield Computer Centre is their on-site services, which allow them to come to you for repairs and maintenance. This can be especially convenient for those who are unable to bring their computers into the shop. In addition, they offer online appointments, language assistance, and wheelchair accessibility, making it easy for everyone to use their services.

This company has a rating of 4.4/5 on Google My Business, based on 76 reviews. This is a testament to the high-quality service and customer satisfaction that Lichfield Computer Centre consistently provides.

Other services and amenities offered by Lichfield Computer Centre include repair services, LGBTQ+ friendliness, and transgender safe space. They accept credit cards, debit cards, and NFC mobile payments for your convenience.

Reviews of Lichfield Computer Centre

Malcolm Flanagan

5/5

I had problems for days with Outlook passwords etc on my HP Refurb PC which I bought from LCC in 2019. Took it in at 9.30am today saw Nick who called me 11.20am today "fixed" come and get it. It works 100% OK now. Frankly exceptional service Many Thanks 100% recommendation

Michael Roberts

5/5

Friendly and fast service at a reasonable price. Would definitely recommend.

John H

5/5

First class in all areas. I took in a laptop which had crashed. They gave me a fixed price including a warranty. Fast, professional service with excellent communications. Both Zac and Nick were very helpful, courteous and provided detailed explanations. I would highly recommend them.

Blades

1/5

Disgraceful service.
I will not be using LCC again and would advise others to avoid using them at all costs.

Hi Nick
As per your reply , my "expectations" were minimal and not hard to meet. All I required was a quick diagnosis so I could move forward.

I took my PC in on Wednesday and I was told , all that was needed was a windows reinstall which would take 24hrs. I returned on Thursday (after hearing nothing from you and no answer when calling the shop) only to be told that it had not yet been done.
I was then told to come back on Friday. Later that day I received a phone call informing me that my PC was dead (after someone had eventually looked at it) and that it would need replacing. I was already concerned that a windows reinstall had turned into a PC replacement, but regardless I agreed with you that I would purchase one of your refurb units.
I was told that the refurb PC was ready on Friday. I spoke to you and told you that I was ON MY WAY to collect it and yet you STILL went home early and had me arrive at an empty shop. No reason or apology was given , only a half arsed "i had to shoot off".

With all of these concerns I decided to look for a replacement myself as I needed to get something up and running asap. I tried to inform you at the shop but again received no answer when calling.

On the collection of my original PC, I was given a bill for £144 !! The explanation being that "a lot of time has been spent on it". How ? When ? I dropped the PC off and it took you over 24hrs to even think about looking at it. All that was needed was to copy and paste some files and rehouse a hard drive. That does not warrant a £144 bill ! Any additional charges on top of the diagnosis costs should have been covered by yourselves especially after messing me around for over a week.

At the end of the day, the extra work to return my pc to how i left it with you , and to "restock the refurb" would not have been required had you only been at the shop during its stated opening hours.

It seems like you rip off and take advantage of customers on the presumption that they don't know what you're talking about. And MY additional charges seem to have been added out of spite rather than necessity.

Rob Morris

5/5

Great service from Nick and the team. My (very old) iMac 'died' and although I had most of the data backed up, there was some old stuff missing. Took it in to the shop on Saturday and got a call on Tuesday to say all data had been recovered and saved to a external 1TB drive. Great service and absolute value for money. Thanks guys.

Olivia Massey

5/5

I had a new SSD fitted to replace my 8 year old hard drive and my laptop is working as good as new. Very happy I did this instead of getting a new laptop. The service was great, all my data was transferred and had my laptop back within 24 hours. Would definitely recommend.

Sam Ellicott

5/5

Zach from Lichfield Computer Centre came to my home today and sorted out all my computer problems. He said he enjoyed problem solving and that is exactly what he did for me. I would strongly recommend the use of this company for all computer issues.

Callum

5/5

I had a issue with the CPU of my PC and took it to Lichfield Computer Centre. They provided a absolutely perfect service and we’re done resolving the issue really quick. I can’t thank you enough.