Hixon Group - IT Support & Managed IT Services - Newcastle

Claire Coughlan

Moving my IT services over to The Hixon Group has been one of the most positive changes to my business in the last 12 months. Jonathan and his team have been incredible at supporting a challenging move to a new platform and improve digital reliability. The service I have had has been excellent and the confidence they bring with their expertise in all aspects has given me massive peace of mind going forward. Thank you so much for everything you have done. I wouldn't hesitate to recommend you to anyone looking to install, embed and improve their organisation's IT solutions.

Darren Cooper

I can highly recommend Hixon Group for IT support & Microsoft cloud technology solutions. We have had a fixed price IT support/managed IT services agreement with them for over 7 years. It's been an absolute lifesaver and essential for any modern business.

The team are responsive, pay attention to detail and solve issues quickly, I have complete peace of mind knowing I have the support team at the end of the phone if I have any IT problems, they just provide fantastic service!

The team at Hixon Group have really simplified and transformed our business processes and remote working access, ensuring our team can work anywhere without compromising on business data & device security.

Ruth Oliver-Williams

Jonathan and the team at the Hixon Group have been truly amazing. We have just migrated our account for our business and nothing was too much trouble. The process was explained and all of our requests were taken into consideration, the transfer timings were business critical. I can honestly say that I had no stress, no sleepless nights as the transfer was seamless, all of our IT needs were met, we had continuous access to our services on Microsoft 365 and the communication was impeccable. A real surprise was the value they have added around our website hosting, and the creativity around little things like email signatures, the value added stuff that isn't discussed but goes the extra mile to help your business succeed. I wholeheartedly recommend The Hixon Group, they are proactive partners in managing your business IT services, they give value for money and are a great bunch of people... you won't be disappointed.

Employment Law Solutions

At 9.06 am today I received a call from the wonderful Jonathan Lawton of Hixon Group. A call to make me are of changes due to take place next month which will affect one aspect of our work.

Jonathan provided the fix over the phone to ensure we can still do all our work!

That is the type of IT support that we need, not just reactive, not a break-fix solution but, pro-active advice based on an understanding of what we do and how we work!
Highly recommend!!!

Becca Clayton

Hixon Group are dynamic, energetic, finger on the pulse techno-experts! They are trustworthy, knowledgeable and truly passionate about what they do.

Enjoyable to work with and a fantastic source of information / short-cuts / tips and advice when it comes to social media, software, websites and all things IT related!

Nicky Hepworth

WOW!!! is an understatement.... I can't thank Jonathan and the team enough for everything, they are a force to be reckoned with!!
After experiencing system issues, the team took control and got us back up and running in no time... the service received was 2nd to none, I can now focus on our day to day business safe in the knowledge that our IT Support is covered... Thank you so much guys you're all amazing!!!!!

Mike H

Since 2016 our business has been using HixonGroup (then Vostro) for our IT needs with great success. At first we asked them to just make workstations for our customers and they added great value, suggesting how they could make better use of technology - making us look good to our customers is very welcome !

HixonGroup's innovative approach is now central to our business. They've introduced us to cloud services, and they now manage all IT services and hardware within our company, including equipment that's overseas.

As our company has grown, we simply tell them what we're trying to achieve and HixonGroup implement an efficient and responsible way to do it, often with enhancements or time saving processes we would never have thought of.

Stuart Walton

Meeting new business owners through networking is at the heart of what we do. Meeting those in the IT field who we can refer with confidence are sadly few and far between. Jonathan and the Vostro team are happily that exception who we have met, got to know, liked, and someone we feel we can refer with confidence. They have the technical skills, the enthusiasm, organisation, and discipline to be your IT support team each and every time. If you are disappointed in your IT provider then talk to Vostro today for knowledge and value for money, and that level of certainty you need to keep your digital assets working all the time!