HiQ Tyres & Autocare Ashford - Ashford

HiQ Tyres & Autocare Ashford is a renowned auto center located in Ashford, England. The center is conveniently located at Unit 1, HiQ Tyres & Autocare Ashford, Linden Business Centre, Ashford Rd, High Halden, Ashford TN26 3LJ. You can reach them by phone at 01233851087. For more information about their services, you can visit their website at hiqonline.co.uk.

HiQ Tyres & Autocare Ashford specializes in various automotive services, including being a tyre shop, auto parts store, vehicle repair shop, brake shop, car accessories shop, car battery shop, and offering vehicle repair, oil change service, vehicle inspection service, and wheel alignment service. With a team of experienced mechanics, the center is equipped to handle all your automotive needs.

The center offers several convenient features for its customers, including in-store pick-up, in-store shopping, delivery, same-day delivery, a wheelchair-accessible car park, wheelchair-accessible entrance, oil change, mechanic, toilets, Wi-Fi, and accepting various payment methods such as credit cards, debit cards, and NFC mobile payments. The center is also LGBTQ+ friendly.

Customer reviews are essential in determining the quality of service provided by any business. HiQ Tyres & Autocare Ashford has received 152 reviews on Google My Business, with an average rating of 4.3/5. This rating is a testament to the center's commitment to providing high-quality automotive services.

Reviews of HiQ Tyres & Autocare Ashford

Pat Jones

5/5

Brilliant service. Had puncture on our tow car while staying locally on holiday, which was unfortunately not fixable. Very helpfull man fitted our own brand new spare, which is very difficult to get at on our model truck . Sold us new spare from stock while we waited so we could continue to enjoy our holiday with minimal delay.

Ivan Coppins

2/5

On my first visit, i found HiQ the most excellent tyre service ever! Very prompt and courteous team, no fuss, no delay, and no nonsense with seling addon services. However, my return visit was the complete opposite, where I was ignored in favour of their regular customers even though I had an appointment.

Florin

5/5

Best place to go to have your Van/Car/SUV; fixed .Also best place to have your tracking done ? ?% I knew one of the managers from there for years and he's always been amazing and helpful . Mechanics are also amazing they are helpful and respectful. I would have give 10☆ if possible . Keep it up with the good and amazing work ?

Neil Davies

5/5

There's a full Hunter alignment machine here, so this garage is able to set up your car accurately. I was very impressed by the mechanics. They were diligent and worked hard to straighten out my car, which now drives much better. I will be coming back here again in the future.

wasim ahmad

5/5

Went on time and my car's full service was completed in one hour as I was told over the phone at the time of booking. Nice office with a coffee machine and comfortable chairs to wait. Satisfied with my car's service. Professional people, would definitely go again and recommend to others plus the prices they offer are very good.

Matthew Bradford

5/5

New tyre ordered and fitted on the same day and at a great price. Highly recommended.

Oluwadunny GT (:D)

5/5

Great experience! They changed my two front tires! Awesome place. Will come back!

Katie Thirkell

1/5

I do not recommend this garage! I'm not one for leaving reviews, let alone bad ones but I feel people should be made aware of this garage.
My car was covered by RAC warranty and as this garage was on their list of approved garages, I took my car here. My car had been overheating with the engine management light coming on whilst driving.
For 6 weeks, and 7 journeys to this garage (on various occasions I dropped the car off and they hadn't even done any work on the car!), they still didn't know what the problem was.
Firstly, they put through a pre-authorisation to my warranty for the water pump and cambelt to be done which was approved (however the garage told me the warranty wouldnt cover for my cambelt so i would have to cover the cost for this). The next day I took my car in and they decided they weren't going to do this work but instead change my thermostat (this was not the problem and they hadn't got approval from the warranty to do this). After changing the thermostat, I drove my car away to then have the coolant pipe blow off because it wasn't put back on properly (mistakes happen, which I understand and the mechanic was apologetic). My car was still overheating and they thought flushing through with coolant would sort it, it didn't. They then thought it was my temperature gauge, took the part out, looked at it and said that was fine. After all this, they said they didn't know what was wrong with my car and the manager accused it of being my driving!!! He then said to me that the warranty wouldn't cover for my water pump because of the amount of miles I'd done in the car (45k?!) and that you wouldn't expect a water pump to go this soon (duh! That's the point of warranty!).
I phoned the warranty to find out what was going on to find out the garage had put through a claim stating they had done my water pump and cambelt!! I informed the warranty they had not done this work! I then took my car to a more reputable garage and within two days they had the problem fixed! It WAS my water pump which was sticking and the warranty approved and paid for the work for both my water pump and cambelt! Also forgot to add, that the more reputable garage found various tools that this garage had dropped under my bonnet and couldn't be bothered to recover!