Concept Motors Ltd - South Ockendon

Overview of Concept Motors Ltd

Concept Motors Ltd, located at UNIT 2, Concept Motors Ltd, Thurrock Commercial Centre, Purfleet Industrial Park, Juliette Way, Purfleet-on-Thames, South Ockendon RM15 4YA, United Kingdom, stands out as a reputable automotive service center. With a phone number 1708680686 and an accessible website conceptmotorsltd.co.uk, this business offers a comprehensive range of automotive services tailored to meet the diverse needs of vehicle owners.

Specialties and Services

Concept Motors Ltd prides itself on its car repair and maintenance service, ensuring vehicles are running at their best. They also specialize in auto air conditioning service, auto repair shop services, and a dedicated brake shop, highlighting their thorough approach to vehicle care. Additionally, their car inspection station ensures safety through thorough checks, complemented by the expertise of their mechanic. This wide array of services makes Concept Motors a one-stop solution for all automotive needs.

Accessibility and Inclusivity

Understanding the importance of inclusivity, Concept Motors Ltd has made significant efforts to ensure their facilities are accessible to everyone. Their wheelchair accessible entrance and parking lot demonstrate a commitment to serving customers with mobility challenges. Moreover, the presence of a gender-neutral restroom and options for debit cards, NFC mobile payments, and credit cards for transactions shows their dedication to accommodating varied payment preferences.

Customer Reviews and Experience

The company has garnered a commendable reputation with 53 reviews on Google My Business, boasting an impressive average opinion of 4.7/5. Testimonials often highlight the speed of service, professionalism, and friendly demeanor of the staff. A note of caution is given to those who might be misinformed by negative reviews, with assurances that such feedback likely pertains to different establishments. Such feedback underscores the positive experiences and the trust customers place in Concept Motors.

Recommendation

For anyone in need of reliable automotive services, Concept Motors Ltd is highly recommended. Whether you're dealing with a minor issue or require extensive repairs, their comprehensive service offerings and commitment to customer satisfaction are undeniable. To experience their expertise firsthand, consider visiting their site conceptmotorsltd.co.uk or giving them a call at 1708680686. Their welcoming atmosphere, combined with their exceptional services, makes Concept Motors a standout choice in the Thurrock area.

This summary encapsulates Concept Motors Ltd's dedication to providing top-tier automotive services, complemented by their commitment to accessibility and customer satisfaction. Don't let any reservations hold you back; reach out to Concept Motors and experience their excellence for yourself.

👍 Reviews of Concept Motors Ltd

Ol M.

5/5

Brilliant place, seen quickly, work done professionally while also being personable.

To people reading bad reviews on here; I am convinced that those reviews were meant to have been left to a different garage on the estate.

noreen M.

2/5

The receptionists were not welcomimg and didn't even bother looking up at me. Didn't even ask me to take a seat whilst waiting for my car. The lady who dealt with me who was in the back was lovely and very professional.

Bridie E.

5/5

My husband and I have used this garage several times in the past three to four years. Have always found the service from the very welcoming receptionist to the mechanics extremely friendly, polite and thoroughly professional and nothing is too much trouble for any of them.

After investigation they always ring to inform us what work is required with an approximate cost and the work is always carried out in a timely professional manner and the prices are always very competitive.

Some garages can be a bit intimidating to lady customers on their own but this one will make you feel at ease!

Would not hesitate in recommending this garage to anybody.

Deimante H.

5/5

Been going to this place to service all my cars for years. Very reliable, never ripped off. 100% service. Would recommend 💯💯💯💯

wanja V. D. B.

5/5

AMAZING PLACE!!!!
For a woman that got messed over so many times by mechanic. This is the best place to go get your car fixed. You have 2 amazing reception woman that is so helpful. The mechanic there is so friendly and trust me they know what they are doing. I WILL NEVER GO ANYWHERE ELS. Sending all my friends here.

Helen B.

5/5

I recently moved to the area and needed to find a trusted local mechanic. Concept Motors was just perfect.

I'm always a peace when I take my car to Concept Motors. The ladies at reception are excellent, friendly and professional. I know my car repair will be done to a high standard and I won't get ripped off for it.

Alan S.

5/5

I took my large off road vehicle to Concept. It had multiple issues with its suspension and tracking. I knew that I would need to book a courtesy car for a few days as this was a big job, when I got to Concept they were brilliant. I borrowed the courtesy car and went to work, they called me a number of times providing updates on progress. Overall I was very pleased with the service I received.

Tom P.

5/5

Fantastic service from Richard and the team last week on my Audi. My wife and I have been using the garage for over a year now and are extremely happy to recommend it. As mentioned in a previous review, the garage and employees are not intimidating so my wife is happy to take the car in when I can't - which is a definite bonus!