Angling Direct Head Office - Norwich

Angling Direct Head Office Overview

When searching for Angling Direct, a prominent fishing store, it's essential to gather comprehensive information about the company's operations and offerings. Situated at 2d Wendover Rd, Rackheath, Norwich NR13 6LH, United Kingdom, this establishment serves as the Head Office for all Angling Direct activities. The office can be contacted via phone at 1603400870, providing potential customers with direct access for inquiries or services.

For those seeking more detailed information, the official website anglingdirect.co.uk is a valuable resource. Here, customers can find contact details, store hours, and possibly a catalog of products. The website also offers insights into their specialties, which include a full warehouse service for fishing gear, a fishing store with a wide range of equipment, and additional services catering to anglers' needs.

One of the other points of interest about Angling Direct is the care they show towards accessibility. The office boasts a wheelchair-accessible car park and an entrance that is also wheelchair-accessible, demonstrating their commitment to serving all customers comfortably.

However, it's worth noting that the company has received mixed reviews. On Google My Business, Angling Direct has 22 reviews, but with an average opinion of just 1.9 out of 5. This suggests that while some customers have had positive experiences, there are significant areas for improvement, particularly regarding customer service or product quality.

For potential customers, the mixed reviews indicate that while Angling Direct may offer a variety of fishing supplies and services, the experience can vary greatly. It's advisable to read through specific reviews to get a clearer picture of what to expect.

👍 Reviews of Angling Direct Head Office

Corey J.

1/5

Absolutely shocking service ordered a sleeping back 2 week before Christmas didn't recieve a email saying it had been despatched so phoned anglingdirect to be told they didn't have it in stock so why dis it let me order then? Was told I could swap the item for something similar value which I said I'd phone back the day after as it wasn't for me it was a present for my day after speaking to him I phoned the day after to be told the lines were shut until after Christmas however after Christmas I had a email saying the original item they told me wasn't in stock had now been picked and packed and still sat here today waiting to recieve they item well after Christmas thanks alot bunch of cowboys

Al H.

1/5

Absolutely shocking don’t spend your money here as there attitudes are appalling with no customer service! Bring back the small independent stores. Clueless no one answer the phone to sort problems & faults don’t waste your money with this outfit

Simon B.

1/5

Absolutely awful.
Ordered a fishing rod well over a month ago.
3 of the same rods have arrived and have all been broken.
I’m so disappointed.
I just want my refund and never to shop with Angling Direct again.

Nigel M.

1/5

Angling direct have to be one of the worst companies to try and deal with as everything is email then you have to wait up to 3 day for a reply and then thay don't bother replying I have sick of this I didn't expecting to pay over £600 for a bivvy and with in 6 month is start braking and send for reply just to get a mucky mouse reply job on it with parts that a customer can not buy them self and you expect this to be fine but even that's not good enough the bivvy bag then comes back with a knife cut throw it and again that's fine I wish I had never purchased it from angling direct as the problem has been on going since the beginning of September 2024 and no one wants to help resolve this
Please look again if you are thinking of buying anything expensive as I would not buy anything from this company again as thay had made feel all thay care about is money

Erika G.

1/5

AVOID THIS COMPANY AT ALL COSTS NO PRODUCTS IN STOCK AND THEY STILL LET YOU PLACE THE ORDER AND YOU END UP HAVING TO CHASE THE ORDER. CUSTOMER SERVICE IS SHOCKING ABSOLUTELY RUBBISH

Sean R.

1/5

Been on hold for over n hour, customer service team seems non existent paid premium delivery on a new rod and its been delivered to a total wrong address if even delivered that is.

Peter W.

1/5

This company is a joke ordered 5 or 6 times now and every time there are items missing. I'm now on hold for over 30 minutes chasing the last order I will ever do with them. A JOkE OF A COMPANY

Martin S.

1/5

Never ever will I use this firm again. I am a £1600 pole missing and no replies to e mails. I suspect I was lied to by an operator yesterday when he assured me it would be with me today. Next stop trading standards and a refund from the credit card company if if doesn’t show.