A1 Taxis Harpenden - Harpenden

A1 Taxis Harpenden is a well-known and established taxi company located at Address: 5 Station Approach, Harpenden AL5 4SP, United Kingdom. This company has been providing reliable and efficient taxi services for many years, making it a trusted choice for locals and visitors in the Harpenden area.

One of the main strengths of A1 Taxis Harpenden is its specialties: Taxi service. They offer a wide range of taxi services, including airport transfers, local and long-distance trips, and wheelchair-accessible vehicles. Their fleet of vehicles is well-maintained and regularly serviced, ensuring the safety and comfort of their passengers.

The company's telephone number is 1582822222, making it easy for customers to book a taxi or make inquiries. A1 Taxis Harpenden also has a user-friendly website at a1taxis.net, where customers can find more information about their services, prices, and contact details.

A1 Taxis Harpenden has received many positive reviews from its customers, with a average opinion: 4.4/5 based on 268 reviews on Google My Business. Many customers have praised the company for its punctuality, professionalism, and friendly service. Here are a few examples of what their customers have said:

Always reliable and on time. Very friendly and helpful drivers. Would highly recommend.
Excellent service, always on time and very polite drivers. I have used them for many years and have never had any problems.
* I have used A1 Taxis several times and have always found them to be very reliable and professional. The drivers are always friendly and helpful.

These reviews demonstrate the high level of satisfaction that customers have with A1 Taxis Harpenden. If you are looking for a reliable and professional taxi company in Harpenden, then A1 Taxis is an excellent choice.

Reviews of A1 Taxis Harpenden

Douglas James

5/5

Very good service. All the drivers we have had from A1 Taxis have been excellent. No problems at all and the company also gives really quick responses by text or email to any queries we have.

Patrick Brosnan

5/5

Ordered taxi for 4:00am journey from Harpenden to Luton Airport. Good price given, cheaper than some other taxi firms, and it all went according to plan. Everyone I spoke to was very polite and confirmations were supplied by text and email. Also could track the taxi's progress on line.
Excellent service.

Lucy Liu

4/5

Fast and speedy service. Taxi came earlier than expected so got to destination with plenty of time to spare. One feedback to note, someone else had mistaken my taxi for theirs, and had put their suitcase in boot and gotten in the rear seat, right as I approached. It seems neither the driver nor the passenger thought to double check if this was the right booking before getting on, and I had to flag the driver down to inform them.

Suzie Harvey

5/5

Booking by phone was easy, helpful and great to have the email confirmation. Taxi arrived 10 min early which I really liked. No worrying whether they will arrive. And we got away early. Driving was smooth and driver pleasant. Great service, will definitely use again.

Irene Belton

5/5

Our driver Rashid was friendly, helpful and so considerate after I struggled with air sickness on my flight from Austria. He drove carefully and avoided M1 traffic to get me home as quickly as possible. Many thanks from myself and family.

B S-B

1/5

AVOID IF YOU HAVE AN IMPORTANT PLACE TO GO.
Left me stranded having booked their taxi on the app to a medical appointment.
Their “App” showed booking was made and money was taken out of my other half’s account but taxi did not show up. Called them to find out where the taxi was and the customer service staff said we did not book despite the above explanation.
Customer service staff gave me the most shocking, most condescending , unprofessional rude and disrespectful customer service ever with no empathy and not taking of responsibility for their app system that does not work. He kept fobbing me off and when I challenged his rudeness he said “ you know what , I won’t let you spoil my day”
He said “you should have called us” which I did 3 times. First time he said no booking was made, 2nd time he picked the call and left me on an active call while he was speaking to others then 3rd call was the worst.
Similar issue happened to my other half whom this same company also left in limbo for travel to his medical appointment. I think if their app was that reliable, one should not need to call them, except in exceptional circumstances.
I will not recommend this company. However, if you choose to use them please have a back up plan to avoid being let down at the last minute. Also avoid their app.
I home their senior management listen to the call and retrain their staff on adequate customer service.
I will definitely not recommend this company.

Jacqueline Brooke

5/5

Excellent service. Kind and courteous driver. Arrived on time. Will definitely use this service again and would thoroughly recommend their Company.

Peter Cartmell

5/5

Very satisfied with all aspects of the service - both original pickup and meeting on return at airport - drivers polite and on time