F A Computers Apple Certified Technician. - London

T A

"I have been a loyal customer of FA Computers for many years, and their service continues to be exceptional. As the owner of a consulting company, I rely heavily on my office laptops and desktops. The support I receive from FA is extraordinary—whether it's for my Mac or desktop, they've always provided spot-on, timely solutions.

Their home service option during emergencies has been a lifesaver, ensuring my business runs smoothly even during critical times. The pricing is also fantastic for the quality of service they offer. I highly recommend FA Computers to anyone who needs reliable and professional IT support."

Lachlan Campbell

Really bad, stressful experience. I came to them with a sense of urgency, paid extra for it and they took two weeks to return my laptop. I asked for a service, to improve speed and graphics card performance. They improved the speed but couldn't fix the performance problem. Once they returned the laptop they said 'we'll call you to discuss mother board replacement or new computer options', they never called. It's fair enough they couldn't fix the graphics card problem, that's okay, but to take two weeks to tell me that you can't fix it is unprofessional.

They never communicated or updated me until I cornered them either. I called them so many times, they never answered. After a week of radio silence I went to the shop twice, they were shut. I called the manager on his holiday demanding staff get in touch with me about what was going on and once I got hold of staff they said sorry but were pretty slow and passive about the whole thing. They would promise me delivery 'very soon' and then delay it further. I understand things can go wrong for technicians and problems seem solvable at first and can’t be fixed later but to not tell me anything and just push my patience to its limit was really frustrating and not okay. In the end the price was not worth it for all that stress involved. I was really let down because the man who serviced me was very nice.

Edit: The response from the owner is a lie. They called me after I posted this review offering me a free service if I want my computer looked at again. Thank you for the offer but don’t act like I wrote a review for the wrong shop.

Edit 2: Your attitude is outrageous. I was not happy with the result of ‘computer is faster now but we can’t fix it’, I just relieved to finally get my laptop back after two gruelling weeks of waiting with no communication or acknowledgement until I forced your hand. You also offered to deliver it to me, what am I gonna do say no? The service was expensive and slow so don’t give me that ‘free of charge’ nonsense. Own up to your mishap!

Lewis Roberts

I was amazed by how good the service was. I sent a message in a panic, when my Mac wouldn’t work and I thought I’d lost all my work, on WhatsApp to the number on the website. Fahim told me to bring it within an hour, and then rang back a couple of hours later telling me what needed doing and quoting me a crazy cheap price. Picked it up 5 hours after I dropped it off, with parts replaced and great advice on what to do next. No data lost and my work saved.

A2 studio

Great Apple Mac repair service in North London.
Our business has been using FA Computers for a number of years for various computer hardware issues.
Most recently we had a damaged MacBook Pro screen which needed urgent replacement before a client meeting.
Fahim got a replacement screen and had it repaired in less than 24 hours during the weekend!
Amazing and friendly service.
I can't recommend him highly enough.

Jack Reardon

These guys are the best in the area. I've used other local stores but the guys in F A went above and beyond to help me out. They told me exactly what was wrong in a way I could understand, didn't try up sell me and were incredibly reasonably priced.

I needed my laptop fixed asap but the part was going to take a week to come in. SO instead of leave me without a laptop, they did a temporary fix to keep me going until the part came in and they could fix it properly.

No question, go here if you need a problem sorted!

Lynn Paul

Fahim did a great job at fixing my Mac Book after it suddenly died on me. Knowledgeable, reassuring and calm in a crisis he quickly fixed it. I would highly recommend. Thank you Fahim

Michael BW

My laptop suffered water damage. It was inspected, a (reasonable) quote given and a repair quickly and efficiently carried out in line with the quote. Excellent. Highly recommend!

Aykut Degirmenci

My MacBook Pro’s keyboard and trackpad was not working! I took my computer to him today then he fixed it very quickly with the half price of what Apple has offered me!

Thank you. I Recommend his services