Fivestars by SumUp - San Francisco, California

Address: 50 Francisco St Suite 100, San Francisco, CA 94133.
Phone: 05782770.
Website: fivestars.com.
Specialties: Software company, Internet marketing service.
Other points of interest: Onsite services, Wheelchair accessible entrance.
Opinions: This company has 878 reviews on Google My Business.
Average opinion: 4.5/5.

Location of Fivestars by SumUp

05782770

FiveStars by SumUp is a software company that specializes in Internet marketing services. They are located at

50 Francisco St Suite 100, San Francisco, CA 94133

. You can contact them by phone at 05782770 or visit their website at fivestars.com.

One of the main features of FiveStars by SumUp is their onsite services, making it convenient for businesses to access their marketing solutions. Additionally, they have a wheelchair accessible entrance, making their location accessible to all.

FiveStars by SumUp has received 878 reviews on Google My Business, with an averaged rating of 4.5/5. This is a testament to the high-quality services they provide to their clients.

If you are looking for a reliable and experienced software company to help with your Internet marketing needs, FiveStars by SumUp is an excellent choice. Not only do they have a proven track record of success, but they also offer onsite services and are wheelchair accessible.

You can learn more about FiveStars by SumUp and their services by visiting their website at fivestars.com. From there, you can explore their offerings in more detail and get in touch with their team to discuss your specific needs.

Reviews of Fivestars by SumUp

Fivestars by SumUp - San Francisco, California

Mark Isaac Recalde

5/5

Clay from Fivestar did a phenomal job with the installation! it has worked great for our business! Great loyalty program! It’s super easy for our customers to leave feedback.The platform integrates seamlessly into our systems, and the reporting tools make it simple to track and improve our services. Highly recommend for any business looking to boost performance

mena produce

1/5

I wish there us zero star to give it to this company. Please before you sign with them contact me to tell you the story of this ripe off company, they will let you sign telling you fake story and not giving you customers and refusing to cancel the contract and no one there to help. You will get same person every time you call I think he is the company hide behind contract rules that no one will tell you about. Trying to steal you monthly subscription and not giving you any support. I called my lawyer to take care of the situation. I will keep posting what is new with this fake company. Please don't sign with this garbage most like there reviews is fake but you are more than welcome to come to my store and see how bad is there system and you judge before you sign.

Índigo Solice

1/5

Terrible customer service, system only works half the time or is frozen all the time. WiFi works with our clover register and every other device in the building. Customer support people are rude, someone was supposed to come fix this issue and never came. Hasn’t been working for weeks and they charge hundreds of dollars a month for this garbage. Businesses please RUN they don’t care about you, greedy company with rude support team. Steals your money for little to no service and junk equipment

Kevin Macias

1/5

System is down half the time and customers have been lost over the technical issues. I’ve been trying to cancel now for almost 2 months and they always give some bs excuse. Do not recommend at all stay away and just stick to square or something that actually cares about their customers. Ridiculous and thieves

Jonathan

5/5

Clay set us up a few months ago and came in for the install - everything’s been working great! Really happy with the upgrade

Amira Mirza

1/5

Seeing is believing a thought came to my mind to check this company review. And guess what atleast for last 8 months and more every one is giving 1 STAR. My story started almost 9 months ago. I somehow ended up calling them to get services a rep came over She went through the paperwork and been in my Truma depression ( LOST MY 32 YRS SON IN SEPTEMBER 22) I SIGN IT. IT WAS end of the day of DEC 22 2023. THE rep bought out the equipment and setup. By the time she was done it was 5:20 pm. Showed around my employees and non of one liked it. Called the rep at 6 pm to pick it up I EXPLAINED HER WHY SHE WAS KEEP FORCING ME TO TRY COUPLE OF DAY BUT I TOTALLY REFUSED AND LET HER KNOW TO COME AND PICK UP THE EQUIPMENT. SHE SAID SHE IS LITTLE FAR AWAY WILL COME LATER. AS WE WERE HEADING TOWARDS CHRISTMAS ONLY 2 DAYS LEFT SO I CALLED HER TO COME AND PICK UP NEXT DAY. SHE Said to ME DON'T WORRY I ALREADY TOLD THE OFFICE AND IT WILL BE GOING TO BE TAKEN CARE I am leaving for holidays. Right after Dec 26 till January 9th I was leaving messages on the phone and calling rep but no answer. By 15th SHE called me told me that I am surprised they didn't came to pick-up the equipment let me call them again and later after few days she gave me someone no to call and till the day of 20th Jan she was making up stories and all GUESS WHAT ON THE 22ND JAN THEY WITHDRAW MONEY I WAS KEEP CALLING FINALLY AROUND 15 FEB I GOT TO HOLD OF SOMEONE IN CALIFORNIA TOLD ME THE SAME THING WORKING ON IT WILL REFUND MONEY TILL MARCH THEY WERE MAKING UP STORY AND FINALLY THEY SAID DUE TO YOUR PAPER WORK SEND ON DEC 22ND WE IT WENT THROUGH AND BECAUSE I SIGN SO YOU HAVE TO PAY US NO MATTER WHAT.
MY QUESTION IS IWHO CUM THEY CAN DO PAPER WORK THAT QUICKLY I CALLED THEM IN 15- 20 MIN OF SETTING UP THE EQUIPMENT THEN USUALLY CONSUMER PARTY GAVE 24 HOURS TO their clients if they need to go ahead or not but they left no stones turn.
Ripped off companies like that need to be notified to BBB.
UGLY DEALS AND UNPROFESSIONAL PEOPLE

Jeremy Comer

1/5

I wish there was a way to leave 0 stars. It provided little to no value for my business and they made cancellation as difficult as possible.

Ashlee Eacret

1/5

Absolutely avoid doing business with them at all costs. Cancelling an account somehow takes 30 days so they can scam another payment out of you!!