Hampshire County Council Adult Services - Winchester

Hampshire County Council Adult Services, located at The Castle, Winchester SO23 8UJ, United Kingdom, is a county government office that specializes in providing services for adults. The council can be reached at Phone: 3005551378 for any inquiries or concerns.

This office is equipped with a wheelchair accessible entrance and parking lot, making it accessible for all individuals. It has received a total of 12 reviews on Google My Business, with an average opinion rating of 1/5.

Hampshire County Council Adult Services offers a variety of services aimed at improving the quality of life for adults in the county. These services may include social care, health and wellbeing programs, and support for independent living. The council's website provides detailed information about these services, as well as eligibility criteria and application processes.

When visiting the council office, it is recommended to bring any relevant documents or information related to the service you are seeking. This may include identification, proof of residency, or medical records. It is also helpful to have a clear understanding of the services you require and any questions you may have for the council staff.

If you are unable to visit the office in person, the council's website is a valuable resource for accessing information and services online. The website offers a range of online forms and applications, as well as contact information for council staff who can assist you remotely.

Overall, Hampshire County Council Adult Services is committed to providing high-quality services and support for adults in the county. Whether you are seeking assistance with social care, health and wellbeing, or independent living, the council is available to help. For more information or to contact the council, visit their website today.

Reviews of Hampshire County Council Adult Services

Ashley Phillips

1/5

A 40 minute hold to then not be answered. Over two months to respond to a urgent refferal by the mental health team to adult social care. Missed a call and instead of leaving a dedicated number they leave the same number you can't get through on. Sack all management and start again

Gemma Davies

1/5

Absolutely shocking team. Father in law had dementia, was moved from his council place into a home. He was billed for full care all the time there, and never should have been. 16 months after he had been billed for first few months they still had not sorted his finances, we emailed and a year later we still asked for it to be sorted! His social worker was shocking, would say she would sort it but nothing. He passed away unfortunately, we checked through emails as he is still being billed full amount and there was an email 2 months before he died to finally be assessed, but if they did not hear from us in 5 days they would continue to charge full amount. Go into the care home for goodness sake, why arrange an appointment through family, we asked for to do an assessment, he was bedridden, not going anywhere was he?! Just ring the home, turn up and do the assessment! 16 months that took for an email to be sent saying they would like to do an assessment and then he died, and they are saying he owes the full amount. He was probably entitled to higher benefits aswell, but never had an assessment. Beyond angry.

victoria parnell

1/5

Been begging and begging for a support worker for 5years now. Been forced to care for my alcoholic father for 4 years and when they made ME move out instead of put him into care home they then put him straight into a care home and cut his alcohol dead and nearly killed him. He was in hospital with delusion as they nearly killed him instead of weaning him off! Now I'm so sick I need a carer and they don't care! Still no support worker. Still can't move dad to closer care home. They should be handing out millions of compensation soon!!

Janet Grant

1/5

I cannot believe how bad this service is. My husband has been waiting 8 months to be allocated a social worker in order for him to be moved to a different nursing home. When you ring the message is always the usual 'due to a high volume of calls blah blah blah'. Does no one care?

Lisa Arthur

1/5

Absolutely DIABOLICAL service, rang 3 times in the past 24 hours and was left listening to irritating 'music' for over half an hour on all occasions. No answer and no explanation. Not fit for purpose.

Ian Andrew

1/5

Waiting for 30 minutes then disconnected referral made last year no contact at all.

Ali Clifford

1/5

I've phoned them 40 times already and would give them no stars if it was an option. The place you DON'T want to go if you need a safeguarding referral made or any follow up on your existing case. They couldn't care less!!!

Jan Bryant

1/5

Adult Health and Care - poor answering system/customer service. Kept being cut off after waiting a number of minutes listening to music, when I did get through and tried to politely
explain there might be an issue....the person on the other end was not interested and just went on to ask how they could help