DCB Legal Ltd - Runcorn

Nishith Tp

Robbers. Pick pocketers are better than this company. If they ask any proof they won't give. I got parking fine two times for not extending the ticket. In fact the max parking time itself is only for an hour and no option to extend. I have never used that parking for more than 15mnts. Shameless. Very disappointed

Jamie Cassell

Well, not much more I can add to this company that hasn't already been said, however...
They sent me a threatening letter to summon me to court over a parking charge, with no proof, and for a vehicle I don't even own.
They never answer their phone, nor do they respond to emails.

I highly doubt what they do is legit, the company is registered on companies house and 'seems' legit, however they've got a bully mentality approach, and constantly demand money all the time, without ever trying to resolve the issue at hand.

I really wish Google could give a 0 'zero' rating or possibly a negative reviewing system

Tracey Scoates

I have today received a letter from DCB Legal which is titled County Court Judgement with regards to their client Highview Parking Ltd.
They have said they have written previously in relation to this matter but I have not received anything from them, until today. They are asking for £285.40 which I am not willing to pay until I speak to someone as I do not know what the problem is or what it relates to. I tried calling them but didn't get an answer for over an hour so I am not running my phone bill up just for them.
Any suggestions what I can do Thanks

Mark

Echoing what everyone else has written, absolute con artists. Had a parking ticket from 4 YEARS AGO that I'm only just receiving correspondence now. Called up and waited on hold for half an hour, requested a callback and waited another hour, demanding £325 payment for a fine I had no knowledge of, and explaining I've got 7 days to pay it otherwise I'll have a CCJ on my account for 6 years. Refused to push the deadline back for 7 days until payday, and just read off a script.

If you're thinking of calling and reasoning with someone here, DONT. Save your breath, they just read off scripts and don't care.

Kelly Worrallo

I got a fine through after 3 years, they'd been sending correspondence to an old address woth which time had passed and they'd hired prices up, didn't matter they don't care, I then got a claim form from the courts, I filled out sent back... had another letter to say I'd sent it to them and not the courts so they've binned it. I now have 3 days to bother pay near 300 pounds, or get ibtouch with the court which is absolutely impossible.

Vile people

Clemson Coutinho

I am extremely disappointed with my experience with DCB. This company appears to be entirely fake, with customer service representatives that seem to be nothing more than bots reading from a pre-written script. There is no real human interaction, and any attempt to get clarification or answers is met with the same rehearsed responses.

It’s clear that their primary goal is to take money from people without offering any genuine support or assistance. I was chased for payment over a parking fine that had already been removed, yet they kept sending threatening letters and ignored any information I provided. They are taking advantage of people’s vulnerabilities and trying to exploit situations for financial gain.

I would strongly advise anyone dealing with this firm to be cautious, as their practices feel unethical and predatory. It’s appalling that they operate in this manner and get away with it. I won’t stop until this matter is resolved and will make sure others are aware of their shady business.

Ronelle Chambers

I got a ticket off a free carpark parked my car on the tram carpark when I came back this company had left me a ticket on the car. I ignored it and it went upto £286
Called them waited forever to get through they agreed to reduce it to £183 and I could pay monthly made the 1st payment on the phone only to receive court papers through the post. Called them back up and there response was I have to answer to the court I said why I have a payment plan so what’s to answer to and why am I answering to the whole debt and court costs added on when an agreement was made and I’ve made payments am I expected to pay twice. Still got same reply I need to answer to the courts so now I’ve got a mediation appointment in September to resolve and agree to pay which I’ve now paid in full
This company are bully’s and idiots just trying to make money anyone they can . This company should be closed down as it’s disgraceful

Victor Martin

Aweful experience. I am now contacting the Solicitors Regulation Authority under SRA registration number 638321 and Financial Ombudsman Service. Phone queue and no callback despite promise.