Halifax Customer First - Halifax

Halifax Customer First, located at Address: 19 Horton St, Halifax HX1 1QE, United Kingdom, is a county government office that prioritizes customer service. With a direct phone: 1422288001 and an official website: calderdale.gov.uk, this office is easily accessible for anyone who needs assistance or information.

One of the key features of Halifax Customer First is its commitment to accessibility. The office has a wheelchair accessible entrance and wheelchair accessible parking lot, making it easy for people with mobility issues to visit. Additionally, the office has received 23 reviews on Google My Business, with an average opinion of 2.7/5.

When visiting Halifax Customer First, there are a few things to keep in mind. First, it's important to have any necessary documents or information readily available, as this can help expedite the process of receiving assistance or information. Additionally, it's a good idea to arrive with ample time to spare, as there may be a wait time to speak with a representative.

Overall, Halifax Customer First is a valuable resource for anyone in need of county government services or information. With its convenient location, accessibility features, and commitment to customer service, this office is a great place to turn for assistance. For those who are unable to visit in person, the office's website and phone number provide alternative ways to get in touch and receive help.

Recommendation: If you're looking for county government services or information, we highly recommend reaching out to Halifax Customer First through their website or phone number. The office's commitment to accessibility and customer service makes it a great resource for anyone in need of assistance.

Reviews of Halifax Customer First

Harriet Katy Benn

1/5

Refused to print off the last few months statements, yet other member of staff looking shocked considering cubicle next to me was able to have her docs printed off. They send u to a debt company even though you owe next to nothing yet they put the full yearly bill till April 2025. I m moving in less than 2 months GET YOUR ACT TOGETHER.

jonathan dickinson

1/5

I went in with a friend so they can do a trauma questionnaire and was given a cubicle, I thought that was not sensitive at all anf I had to request a room

Melissa Allen

5/5

Staff member by the name of Amber was so kind, helpful, and non-judgmental. She heard me out and as well as helping me from her end, gave me tools to help myself in the meantime. Thank you so much Amber.

craig varey

5/5

I read a couple of very bad reviews and to be honest I wasn't expecting much help. I was so very wrong in that assumption! The guys there-particularly Ashman- the help I received from Customer first and connected services (Mark from Streetreach and Laura at Recovery Steps) was phenomenal to say the least! Many,many thanks to all!

S C

1/5

Unable to assist with the most simple of queries. Is the title of 'customer first' an ironic joke? Perhaps the most ineffective, inefficient and unproductive organisation I've ever come across.Stop wasting money on bloated rubbish like this and direct it to the truly vulnerable in Calderdale.

K Sutcliffe (Yorkie4075)

5/5

Nice to see it back open again . Friendly staff well used too

James D

1/5

Since when did taxpayers become customers? And great job being open only during working hours and being shut on weekends. Really helpful stuff from Calderdale council as usual

Piotreq Ytrewqwe

1/5

Tragic experience. People there seems to be clueless what is happening sometimes... Ridiculous