Landlord Advice UK - Crawley

T Khanom

Yesterday I had what was supposed to be my final hearing for a possession case, which has been ongoing since 2022.

Yesterday a number of errors was highlighted by my counsel which Landlord Advice offered me no correct advice during proceedings.

Due to all the errors made by Landlord Advice this case has now gone onto a multi track legal battle.

Not only costing me more money but also my mental health. I have significantly deteriorated in my mental health because of this case.

I was merely after £5, 000 in rent arrears but now I am in £15,000 legal costs and further looking to pay damages to the Defendant because of Landlord Advice.

A number of mistakes they made costing me everything:

1. No s.8 money claim was issued on the guarantor even though I asked repeatedly for this

2. A number of issues with s.21 were identified but Landlord Advice still issued s.21 without further investigation, rendering 2 notices now void

3. No bundle was recieved by courts because Landlord Advice failed to file this. Costing me £3000

4. Last minute booking of legal representative who didn't even read my case notes properly

This list is endless and is still ongoing.

Stay well away from this business and source correct legal advice. They're not real lawyers but are a fraud.

I have raised numerous complaints with them, but have all been ignored. No management has got back me to date.

I don't want this to impact anymore Landlord's like it has done to me. It had cost me my health.

Do not use this rogue company or you will pay the price for it, like I am now.

I hope you all find the right help with your properties. Unlike me, I made the biggest mistake using this fake company.

Keeva Anne Gilchrist

Fantastic! We had a rogue tenant who stopped paying rent and never replied to any correspondence. We also learned from neighbours that he was an absolute nightmare, continually making their lives a complete misery. We engaged with Landlord Advice Uk and from the very start, Amanda advised us and talked us through our options - exactly at the point where we felt most hopeless! With Amanda’s support, we issued a Section 8 Eviction form 3 (sent promptly by Landlord Advice via 2 means - meaning the tenant couldn’t deny receiving). And Amanda answered all of our questions throughout the notice period. We were very fortunate that the tenant decided to leave after 14-days of receiving and Amanda continued to advise on the best course of action, thereafter. Our nightmare has come to an end, we were supported throughout and we couldn’t be more grateful!

Farzam Ghanavati

If you'd like to evict a tenant or get any legal advice regarding tenancy matters,I would not instruct Landlord Advice UK at all.I have paid them over £3,000 since last year,but very disappointed&very frustrated with their terrible service.I'd pay extra money&instruct a proper legal firm & proper solicitors who are registered with the SRA (Solicitors Regulation Authority)& never ever instruct paralegals like Landlord Advice UK again for tenancy matters&evictions.This save you a lot of money&your precious time in a long run.This a very crucial factor which you need to consider before instructing a Tenant Eviction Solicitor. Because,if you are not happy with their service you can report them to the SRA,or make an official complain,or request a refund or take further actions against them.Landlord Advice UK claims they are a paralegal company but I can not find their details on Professional Paralegal Register (PPR).They made a serious mistakes in our possession claim with misspelling the surname of one of defendants which costs us 6-7 months of the rent plus legal fees&also court fees&I had to pay the court again&to amend the surname of the defendant&submitted new eviction applications myself. British Landlord association&Landlord Advice UK has fooled me with Channel 5 series Nightmare Tenants Slum Landlords.I have paid them over £3,000 since Feb 2023&we have been left with a hefty rent arrears&also legal fees because of their mistakes.Mr Ahmad, the director of Landlord Advice UK tried to cover it up&denied their mistakes.However, the court&the Head of User Investigation investigated my complaint fully&informed me it was the Landlord Advice UK mistakes to submit the incorrect surname in the original claim!
I paid the Landlord Advice UK to submit applications for debtors to attend court for questioning. Mr Sasha Charles has submitted the applications 4 times since Feb 24. The court has rejected&returned the applications three times within 2 months. First time, Mr Sasha Charles&Landlord Advice UK paid court an incorrect fees and also they put the name of both defendants on the same application instead of sending 2 separate applications. For the second and also the third time they didn't send the court the required fees. After 3 failed attempts, I complained to him and asked for a full refund because of his incompetence as I wanted to instruct a proper registered solicitor & legal firm. However, he refused to refund me! Therefore, I emailed Mr Sasha Charles several times since 5 weeks ago and requested him to submit the new application for the fourth time and make sure to request the court to call me to take the fees over the phone to make sure we pay the accurate fees this time after 3 failed attempts and wasting 3-4 months time. He has not informed me what date he has sent the application for the fourth time as it's been 4-5 weeks since the application has been sent as he claims. He informed me 3 weeks ago, which he sent the applications& the court will call me after 2 weeks which they have not done yet!
Mr Sasha Charles emailed me 3 days ago and stated: " You would now need to send this application to the Court yourself, as we note we no longer assist you in the matter. "I have requested him to refund me to allow me to instruct a registered proper solicitor to prepare and conclude the cace, however he emailed me back and said: we will not refund you!!!
I have requested Mr Sasha Charles to continue and conclude my case as I paid them already for the service or to refund me £380, however no response and no refund! I warned them, if they don't conclude my case or if they don't refund me then I have no option but to leave them with a poor review as they are not regulated & not registered with any professional bodies. However, Mr Sasha Charles emailed me and stated: "You will not receive any refund, and should you leave a negative review when we have not provided a poor service, and after what we had agreed for you to remove a previous poor review, we will seek payment of the costs we waived for that review to be removed."

Yadu Aryal

SC/2843/22 is my client reference number. I found them time wasters because my court bundle was returned my address twice. Moreover they charged me even they did not work for it. I lost time and money with them. It was great mistake going with them. They will not pick up calls and do not update what is happening on your case once they receive money. Very bad experiences. Moreover after 4 months they responded and lied that I gave them incorrect information. That is absolutely false. Landlord Advice just time wasters.

Sunith Christopher

I recently needed advice regarding Section 8 and Section 21 Notices in Crawley, and I reached out to LandlordAdvice UK. Their team was exceptionally quick and efficient in handling my query. They were not only friendly but also demonstrated a deep understanding of the law, providing clear, concise advice that directly addressed my issues. Highly recommend their services for anyone needing knowledgeable and approachable guidance in landlord matters!

Kate Thomas

Highly recommend Landlord Advice they have successfully got us back possession of 2 properties. Guided us through a complex section 8 for anti social behaviour. Always answer calls and emails in a timely manner. Have given sound advice that resulted in us getting possession of our properties in 4 months. A special thank you to Kayleigh for all your help.

Amarjeet Singh Purba

Invaluable advice from Sajid and a personal swift service from Amanda. Better than actual solicitors as this is what they day in day out. The initial pre pack is a good idea.

Rayhaan Abbas

My previous lawyers screwed up my case. Landlord advice uk really know what they are doing. They put everything right. Brilliant compamy.