Pudsey Post Office - Pudsey

Sean G.

I think I'm now of an age where leaving reviews is becoming a habit... However, whilst there are some friendly and helpful staff at Pudsey post office (who definitely deserve 5 stars), this can't be said about everyone who works there. Woe betide anyone using a parcel service that has not been purchased from their post office with one particular member of their staff. I hadn't quite realised how the split of royal mail from the post office could lead to a degree of animosity, but of course printing labels you bought online (from royal mail) does mean the post office is receiving no revenue.

I recently took in a parcelforce package going overseas where I've been told to ask for help at the post office regarding the customs form and what was going in each of the two packages. "We just scan the barcodes" was the repeated phrase. Fingers crossed that my parcel reaches its destination. Surely the post office can't be content with this jobsworth approach to any parcel service not bought through their store? Aren't they the experts in handling, oh I don't know, post?!

Pipa L.

Very unhelpful, staff rude and dismissive. Went in to get driving licence renewed. Was going to be a 20 min wait despite them being really quiet. And they couldn't even guarantee the picture would be accepted. Waste of a journey. Doesn't offer the services they claim.

Kam S.

Came in to collect a parcel, note on the door, opening times 8-12 Mondays to Saturdays!

What rubbish opening hours for people who work and can only go and collect their parcels in their lunch hour!

Gerald T.

Went in today to renew my driving licence after reading a review on here that it was all sorted in 10 minutes. Queued to be told that I need to go back to the photo booth and have a photo taken costing £6 and withdrew the cash from the counter machine; joined the queue again only to be asked if I had filled in the DVLA renewal form, so went away and filled it in and joined the queue again, this time told that the licence could be renewed here in less than 10 minutes digitally so I had wasted £6 on photos, and did'nt need the form; after a further 20 mins waiting was told that the machine was not working and to come back tomorrow or go to Bramley Post Office. Total time in Post Office 1h 15m. Even worse left my brolly in the photo booth, where I did'nt need to go, and someone swiped it so got a good soaking on the way back to the car. Went to Bramley Post Office and renewed the licence in 5-10 mins. Won't be using Pudsey again.

Pete D.

Absolutely disgusting to close for industrial action on the week before Christmas. Normally a fantastic service here but I am deeply disappointed in your decision to close at this time of year. I would chose not to return if you were not my most convenient. You should feel ashamed. There were many people who have clearly travelled by public transport to access your services who couldn't just drive to another location to find you were shut for 2 hours. I am all for standing up for rights but not at the detriment of the people you are meant to be serving.

Ama A.

Lovely friendly helpful staff at this post office, and they sell fantastic gifts for all occasions as well as cards , gift wrap etc, it's clean and beautifully preseñted, give it a visit

Colette M.

Richard Mick Mick Sue & Jayne doing a fantastic job Fantastic staff Outstanding Customer service .
The forgotten keyworkers making sure our parcels get delivered banking services selling some fantastic products foreign currency stamps the list is never ending.
I clap for you and all the brilliant postal workers.
THANK YOU

Neil M.

Went in around 2.30pm . There was no waiting and within 5 short minutes I had my driving licence renewal completed including having my picture taken. The staff were very friendly and efficient.