Sussex Recovery - Chichester

Sussex Recovery, located at Address: 1 Fontwell Ave, Eastergate, Chichester PO20 3RU, United Kingdom, is a company that specializes in Towing service. If you are in need of a reliable and efficient towing service, Sussex Recovery is a great option to consider.

The company has a Phone: 1243543546 that you can contact to request their services. However, it is important to note that their website is not currently available.

When it comes to the opinions of their customers, Sussex Recovery has received a total of 11 reviews on Google My Business, with an average rating of 2.2/5. This may indicate that there is room for improvement in terms of customer satisfaction.

One of the main strengths of Sussex Recovery is its convenient location. The company is situated at 1 Fontwell Ave, Eastergate, Chichester PO20 3RU, United Kingdom, making it easily accessible for those in need of their services in the area.

In terms of the services they offer, Sussex Recovery specializes in towing. This means that they are equipped to handle a wide range of towing needs, from small cars to larger vehicles.

If you are considering using the services of Sussex Recovery, there are a few key things to keep in mind. First and foremost, it is important to contact the company directly to request their services and to get an estimate of the cost. This will help you to determine whether their services are within your budget.

Additionally, it is always a good idea to read reviews from previous customers before choosing a towing service. While Sussex Recovery has received some mixed reviews, it is still worth considering their services based on their location and specialty.

Reviews of Sussex Recovery

Csilla Csejtei

1/5

I called them they said 1 hour. It was about 2 hours. They towed my van away. Only 10-11 miles and I had to pay £395 to a personal account. I asked for an invoice. I have not received it. Do not use this service. Rip off.

Rachael Dudley

1/5

Hideous company. Steer clear! I was not advised beforehand how much the work would cost - they asked for £300 after doing the 15 minute job, where two other companies I later phoned advised me that was very overpriced and the work should have only been £150. They were also 2 hours later than they promised they would be. I tried calling them twice after being forced to make the payment (by an overbearing male who made me feel very uncomfortable by standing too close and urging me through my bank's security checks) to discuss a more reasonable fee and both times they have hung up the phone.

Rebecca B

1/5

Quoted £300 for van transport for a 20 mile trip, expensive but they arrived promptly. No mention of VAT on phone when quoting, then demanded VAT be paid on top of £300. Would not unload the van until I paid extra, even though I had paid the original quote into a personal bank account, not business. Eventually I gave in after they threatened to take my van back to their 'yard'. I asked for invoice to be emailed with VAT number- not received. AVOID!

Alex Wilson

1/5

DO NOT USE. We booked a recovery at 9am. Told 90 minutes. No one came. Then told another hour, no one came. Told another 20 minutes, no one came. Then told the driver would call us direct. No one called. When we called back the operator hung up on us. DO NOT USE - total cowboys!!!!!!

Rui Portela

1/5

worst company ever, took them 2 hours to get to us after saying they'd be with us in 10 minutes while the person on the phone was rude and dismissive all the time. we now need an invoice for insurance purposes and every time we call, they say they'll send it right away and hang up, or ask to call back in 10 minutes and hang up. ridiculous

Janet Knight

1/5

Sussex Recovery was highly over priced. They promised an hour to an hour and a half for the recovery but in fact the driver took two and a half hours to arrive. He kept ringing to ask for directions, couldn't understand English very well and then demanded to be paid in cash. Certainly would NOT use them again.

Ryan Pallett

5/5

Extremely helpful. Went out of their way to help find the cat so I could get a part. Even to the extent of going to the very back yard that we didn't have access to and lifting another car off the car I wanted a part from. Absolutely cannot fault the service or the price especially as most people wouldn't have bothered to look or assist like the guys down there did

Malgosia Szymaniuk

1/5

Very rude ask for the recovery quote and when I query the price he just cut off the conversation. Not recommending as first impression just put you in the wrong spot ?