Houghton MOT Centre - Houghton le Spring

Address: Newbottle St, Houghton le Spring DH4 4AS, United Kingdom.
Phone: 1915841414.

Specialties: Auto repair shop, Car inspection station.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 27 reviews on Google My Business.
Average opinion: 4.5/5.

Location of Houghton MOT Centre

1915841414

Houghton MOT Centre is a reliable and convenient auto repair shop and car inspection station located in Houghton le Spring, United Kingdom. The centre's address is Newbottle St, DH4 4AS, making it an easily accessible location for those in the area. The centre's phone number is 1915841414, for any inquiries or appointments.

One of the key features of Houghton MOT Centre is that it is wheelchair accessible, with both an entrance and parking lot that can accommodate individuals with mobility challenges. Additionally, the centre accepts various forms of payment, including debit cards, NFC mobile payments, and credit cards, making it a convenient option for a wide range of customers.

Houghton MOT Centre specializes in auto repair and car inspections. Their team of experienced mechanics is equipped to handle a variety of repair and maintenance needs, ensuring that your vehicle is running smoothly and safely. The centre is also an authorized car inspection station, providing necessary inspections and certifications for vehicles in the area.

In terms of reputation, Houghton MOT Centre has received positive reviews from its customers. With a total of 27 reviews on Google My Business, the centre has an average rating of 4.5 out of 5 stars, indicating a high level of customer satisfaction.

Reviews of Houghton MOT Centre

Houghton MOT Centre - Houghton le Spring

Ms Thandie

1/5

Terrible Experience - Very Unprofessional

I had my car booked for an MOT at 10am, but when I arrived at the garage, the young guy in the garage asked me to hold on while he called the person who does the MOTs, as they hadn't shown up to work yet. After about 30 seconds, he told me they couldn't do the MOT because the person was in the hospital.

I was really annoyed that no one had bothered to call me. The garage opened at 8am, so they had plenty of time to let me know, which would have saved me the hassle of driving there and finding another garage. What made it worse was that another young guy came over and started explaining things to me as if I didn’t understand English, using hand gestures like I couldn’t follow what he was saying. This was really disrespectful and just added to my frustration.

I get that people fall ill, it’s part of life but a simple call to cancel my appointment would have been the professional thing to do. I wouldn’t recommend this garage to anyone. The owner seriously needs to train the staff better to avoid losing customers.

Paul Richardson

5/5

Good garage good service decent prices and local . Recommended to anyone

Liam Hall

4/5

I would give 5 but this is my first visit, booked an MOT for the following day, took 40 minutes and Barry rang me to say all done, it's passed come and get it whenever you like no rush.

No messing about and very friendly so for MOT at least they're spot on. I will be going in future for any repairs, and may update my review later.

Aamir Irshad

5/5

The experience was great. The owner was very helpful, my car got dead at nearby patrol station and he tow my car to the garage. He was very friendly and explained what the issue was and what he did.
It was not too expensive.