Anthropics Technology Ltd - Gloucester

Howard Liem

I found this software from Facebook AD, I bought the PortraitPro 17, I love this products so much. Since I do a lot of photo-retouching for my clients, it is fast and easy
However, I got a very bad experience when upgrading Studio edtion
it said that "Your original license is already version 17, which is the same as your version upgrade token is for."
But I bought version 17 Standard, but no idea why I wasn't unable to upgrade, and I emailed 10 emails and called many times, and have waited 3 days, still no one answers.
I just want to get the refund or fix the problems for my upgrading
V_V

Wyn Davis

Very professional team of creative software designers. Creative solution that make a real difference. Great people to work with!

pete 1

I'm very impressed with this software, simple to navigate lots of different applications, credit to the team that produced this, I have recommended this to many friends who are also delighted especially my photographic friends. one very happy customer cant knock the price either excellent value for money. 🙂

Narelle Hore

I have used Portrait Pro since 2010. It keeps on improving and results are fantastic. I thoroughly recommend it. I recently added Landscape Pro and Smart Photo Editor. I needed to use the Support area and have had a very unpleasant experience. 10 points for product, 1 points for the Support area.

Kitty Suki

I find this software really easy to use. It's pretty amazing how natural you can make the results as you learn to use the software. I'd definitely recommend it to anyone who wants to take portraits and doesn't want to pay a fortune for Photoshop

Dien m

Terrible experience with the "support" of this company.
When I decided to buy a portrait pro license I asked a question about the wrong application of VAT and they have not solved it.
I have tried to contact them and they do not respond. The person who attended the incident in the support chat, has disappeared... no answer.
For this reason I will not buy software from this company.
Now I fully understand the illegal downloads, the cracked programs, and that this software is "available" without "cost".

They really have no interest in you buying their software, so don't do it, there are other options with better support and attention to their customers.

John Gordon

Great software for the price, company not so great. I'm not a pro but when I first heard about this software I took a chance and I was pleasantly surprised. As many people have mentioned the upgrade pricing, how often they are now asking you to upgrade, and finally this key issue are turning me off to this product. My last upgrade seems to have been right along the lines of many other people. First this ticket system. It wasn't through my email, that only told me to go check there ticket system, ill admit I'm paranoid, but I didn't like having to go logon onto there system. Why not just send me the information in the email? The responses where all within 24 hours on business days. I didn't have access to the old email account, that was the problem, but I also didn't even remember it. Finally did five days later and they took care of the issue. I saved all the info including the key.

Upgrades, when Adobe went to subscription only, I quit them. The upgrade cycle of companies is becoming too fast, they are holding things back to keep the upgrade process going. I know this isn't a lot of money, but I'm sick of the games.

So my decision on the three stars, first I don't get a lot junk mail from them, good. Second the product is good, and the upgrades so far have been worth it for me. Price is cheap considering what it does. Hate to have to say this but the customer service has been good compared to most people I deal with. One star for the key system they use, I don't like it, what happens when they go out of business? You get a new computer, or just need to do a reinstall, nope it's gone! Just like that, if you don't think it can happen do some research, big companies drop support for products all the time. Second star for upgrade frequency.

Dale Fazendin

I am a professional photographer and the product is ok when it works, however, when it doesn't it is horrible and Customer support is absolutely
the worst of any software company i have delt with...no phone support....the support may get back to you in 2,3,4,5, days. Who know, then when the actually do get back, it is to ask for more information.....over and over and over again. Just horrible