Hatfield Peverel Lodge Care Home - Bupa - Chelmsford

Helene Trott

Must say thank you to all the staff at Hatfield Peverell care home, they are so kind, friendly and caring. After a 6 hour journey to visit a resident we were more than delighted to be given a cup of tea. We cannot thank them enough for caring for our family member, Neil . He is so lucky to be in this care home, the staff have smiles on their faces and are so willing and helpful. Thank you again, see you again soon. We appreciate you all. Alistair & Helene

Josh Lamb

Wanted to put down in writing my sincere continued thanks to the whole team at Hatfield Peverel Care Home for the excellent care of my father Tony Wade. The staff are so supportive and friendly and I always know Dad is being looked after to the very best level possible. I would recommend this care home to anyone looking for a home in the area. Thank you so much once again for all you do and continue to do. Kind regards. John Wade

lisa gould

My dad very recently spent the last two weeks of his life here. From the moment he arrived until his last breath he was so well cared for. Everyday he received everything he needed and everything we asked for to make him comfortable, nothing was too much trouble and I cannot thank each and every one of you enough.

Deborah Franck

My partner recently passed away in this care ? Home, he was in what they like to call ‘ palliative care’ I called it ‘palliative’ as care was not at the forefront of the homes priorities. I do have to praise two of the carers who both tried to do their best for my partner, one of whom gave her notice in during this time as she felt she was unable to carry out her job satisfactorily in this particular care home. The last few weeks of my partners life were pretty miserable here, myself and the children came every day and found the standards of care to be inadequate. Meals put on the bedside table and left there even when he was too weak to pick up a utensil to help himself, personal care not carried out till midday ( I did this a lot of the time) and not to a high standard . He had a necrotising bed sore due to the fact that he was not turned every two hours as per instruction from Broomfield Hospital ( where we also had a very traumatic experience) I tried to get him moved but he was deemed too frail for the journey to another ‘care’ home. Thank goodness he had us I feel for people in this place who have no relatives to oversee things. I will never forgive them or BUPA for how my beloved partner suffered and passed in this awful place.

Sam Robinson

One of the worst care homes I have ever been too, my nan was here for around three months and when I went there it was a terrible circus! The staff are useless. We went to visit my nan and we had to ask the staff four times to get her a drink of water as she was thirsty! There were many many more stories about this place that I could write about.

Please don't look at the reviews on other pages as I have since found out the bad reviews are not posted and they only let the good ones go online!

If you care about your loved ones, please please don't send them to this awful place!

Kim

I would like to thank everyone at Mallard House for the most wonderful care they gave to my father, their thoughtfulness was second to none and all became like a second family to us.
Lots of love and thanks xx

Heather Palmer

Mum was moved here from hospital. She has really settled in and is very happy.

Rhiain Oakley

Lovely home ?